Shipping
Fulfilment and Shipping
Please note the following information regarding order fulfillment and shipping:
Orders take between 1 and 7 working days to fulfill depending on the type of product ordered. Pre-printed labels and products that do not require any personalisation usually take 1-3 working days to fulfill. Custom labels and personalized products take 3-7 working days.
Please allow an additional 1-4 working days for shipping, depending on your location. We ship nationwide (in South Africa only). If you are outside of South Africa and would like to arrange your own courier, please send an email to beulah@the-littlethings.co.za.
The timeframes for fulfilment and shipping are subject to change depending on factors such as loadshedding and product availability.
Shipping Fees
The calculation of shipping fees will take place during checkout and will vary between R65 for a small box and R170 for a large box.
Collections
You can opt to collect your order for free in Noordwyk, Midrand. A pick-up notification will be sent you with the location when your order is ready. It is important to note that the fulfilment terms, as stated above, will also apply to all collection orders.
Please check out our refunds and return policies here.
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How much is shipping?
Our to-door delivery rates range from R90 to R135, depending on where you're located, as well as the size and weight of your order. The exact shipping cost will be calculated for you at checkout.
Please read our shipping policy here.
What payment methods do you accept?
You can make secure and instant payments via credit card, debit card, or instant EFT through PayFast.You can also choose Payflex to shop now and pay later, splitting your total into 4 equal, interest-free payments over 6 weeks.
How long does it take?
Orders with pre-printed labels and products that do not require any personalisation usually take 1-3 working days to fulfill, while custom labels and personalised products take 3-7 working days.
Can I collect my order?
Unfortunately not at this time. Order collections have been disabled indefinitely.
Can I collect my order?
Unfortunately not at this time. Order collections have been disabled indefinitely.
Can I return or exchange an item?
We accept returns or exchanges within 30 days of delivery, as long as the items are unused and in their original packaging. No return/exchanges for all labels & personalised items.
Can I cancel or change my order after it’s been placed?
You can cancel or make changes to your order if it has not been shipped. Please contact us as soon as possible so we can make the adjustments.
Do you offer gift cards?
Yes, we offer digital gift cards that are perfect for any occasion. You can choose the amount, and they’ll be delivered straight to your recipient’s email
Get it here.
How does Payflex Work?
Payflex is a Payment option that allows you to pay for your orders in 2,3 or 4 interest-free payments over 6 weeksm 2 months or 3 months, with no additional fees